Stain Removal Guide

The four-step system of stain removal

Regular carpet care is important if you want to enjoy your carpet for many years to come. Regular vacuum cleaning is recommended at least twice per week during normal wear; this helps ensure rich, radiant colours and prevents loose dirt becoming embedded. If possible, use a brush vacuum cleaner or one with a brush attachment because, with these, even embedded dirt can be removed without trouble. However, if staining should occur please follow the four-step system below.

STEP 1: Remove loose dirt with a vacuum cleaner. Dried-in substances should first be carefully removed with a spoon or the back of a knife, then simply brushed or vacuumed out. If liquid, blot up as much as possible with absorbent white cloth or paper immediately.

STEP 2: Treat the stain with lukewarm water. Blot up the liquid with absorbent white cloth of paper. Do not use washing-up liquid or washing powder as areas treated with these substances tend to attract dirt more quickly.

STEP 3: For stains that cannot be removed with water, it is advisable to use a commercial carpet shampoo which can be purchased from CPS Carpet Clean.

STEP 4: If you are unable to remove the stain completely after following the first three steps, you should try the use of a commercial stain remover. Make sure that the carpet is dry before this treatment, using only commercial stain removers, which can also be purchased from CPS Carpet Clean. To avoid any subsequent discolouration, pre-test the stain remover in an inconspicuous place first.